No other single attribute of a person or of a business can have such
an impact on success or failure. We believe that every action taken must be with
truth and honesty, and if we must ask ourselves if it is right to do something, it
probably is not. There must be honesty in every action, and truth in every word.
Our clients and customers have a right to expect outstanding service.
We are paid not for our time, but for our service. If we expect to be paid, we
must provide the highest level of quality service.
No organization can grow and prosper unless each member of the
team puts forth the maximum effort. Often, we feel a tendency to “let down” and
to do less than our best. Hard work reaps a personal satisfaction and financial
We should never undertake an assignment for a
client or customer unless we have the training and experience to do the job. We
believe in continuing education, since only by learning better ways to provide
service can we enhance our reputation.
An organization can be great when everyone works together as
a team for a common purpose. Helping each other whenever possible will bring
harmony and wealth to all.
We want all of our clients and customers to be satisfied with
every transaction, because our intention is to have clients/customers for life - not
just for one transaction.
The Code of Ethics of the National Association of REALTORS
is a guide for our daily business operation. The Texas state laws are clear with
regard to our obligations to our clients and customers.